For all Juvida hair transplant treatments performed at Juvida Clinics, we offer specific guarantee which is very rare in the world of Hair Transplantation. It is our goal to make sure that your hair restoration results and experience meet your expectations. Make sure to talk to your Juvida patient care coordinator during your consultation for more information or if you have any questions.
For all hair transplantation procedures performed by Juvida Clinics, we guarantee to replace any non-growing hair transplant graft free-of-charge, providing the patient has adequate donor hair and meets the terms and condition below: In our experience, such replacement has seldom been necessary.
Hair transplantation patients may respond differently to treatment and results may vary from person to person. For each surgical hair restoration procedure performed at Juvida (the “Juvida Procedure”), we will replace any hair graft that did not grow, free of charge to you, provided that all of the following terms and conditions are met:
A minimum of twelve months has passed since your Juvida Procedure and it was performed by a Juvida Clinics affiliated Doctor at a Juvida Clinic's clinic;
Following the Procedure, you did not have another surgical hair restoration procedure performed by any doctor other than a Juvida Doctor. Further, you have not received or have been undergoing any aesthetic and/or medical treatment that can adversely affect hair growth;
You have complied with and followed all post-operative care instructions and other medical recommendations made by the Juvida Doctor, and attended all of your post-operative consultations and other follow-up visits at a Juvida Cliinic;
A Juvida Doctor has assessed the growth of your transplanted hair and has determined the number of grafts to be replaced at no cost to you; and You have not been determined ineligible for a subsequent Procedure by a Juvida Doctor for any medical reason (including, but not limited to, failure to disclose relevant medical history and information, inadequacy of donor area, lack of elasticity of scalp tissue, appearance of a new medical condition, etc.).
The final decision regarding your medical eligibility for treatment will be made by a Juvida Doctor in accordance with his or her medical judgment.